Email

Your Gluon can have its own email address. Forward it bills, tickets, school circulars and reports, then ask questions about them, or have Gluon send email for you.

Choose your address

Open Settings → Email and choose a name. Your address is <name>.inbox@ followed by Gluon’s email domain, shown on that page.

• Names are 3 to 30 lowercase letters, numbers or hyphens, start with a letter and end with a letter or number.
• The name is permanent. It can’t be renamed or released later.
• There’s one address per member, for your Gluon; custom agents don’t get their own.

The address only receives mail: it isn’t a login or a mailbox for an email app. Turning off Receive emails in Settings → Email rejects new mail without deleting what you have or releasing the name; the switch shows Saved once the change is stored.

When mail moved out of your drive into its own inbox store, earlier mail was deleted and everything started over, your address included: choose it again in Settings → Email. Your old name is still yours, so you can pick it again and nobody else can take it. Receiving starts off, extra allowed addresses are empty and mail is kept 30 days. A family’s owner chooses its address again the same way.

Who can send to it

By default only your own Gluon sign-in address can send to your Gluon address. Add up to 10 more under Additional email addresses in Settings → Email: type an address and press Enter, or paste several at once. Each is checked as you add it and saved straight away, with Saved beside the heading; if a save fails, choose Retry. Removing an address with its ✕ stops its mail reaching your inbox. Matching ignores capital letters, but treats aliases, +tags and dots as different addresses.

The simplest way in is to forward mail yourself from your sign-in address. For mail your provider forwards on its own, use your forwarding address instead.

Automatic forwarding

Gmail, Outlook, iCloud and other providers change the sender when they forward mail on their own, so your Gluon address would refuse it. Your private forwarding address takes mail from any sender instead.

1. In Settings → Email → Automatic forwarding, choose Turn on and copy the address. It looks like your Gluon address with + and a long code before the @.
2. Paste it as the forwarding address in your provider. In Gmail, that’s Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address; the settings page lists Outlook’s and iCloud’s too.
3. If your provider sends a confirmation email, it appears in your Email list. Gmail puts its code in the subject; enter it in Gmail.

Anyone who knows the forwarding address can send to your inbox, so keep it to yourself. Get new address replaces it at once if it leaks; the old one stops working, so update your provider afterwards. Turn off stops it, and Turn on later gives a new one. Receiving must be on, and the page warns you while it’s off. Your Gluon can tell you whether automatic forwarding is on, but its settings never show it the address; the address can still appear inside forwarded mail, such as Gmail’s confirmation email. Group inboxes don’t have one.

Forwarded mail is listed under who wrote it, as its From line names them, with an Auto-forwarded mark; the open email also shows the address that delivered it. Anyone can write any name in From, so the mark means the name isn’t checked.

Reading mail

The Email page works like Chats: your mail is listed down the side, newest first, and the email you open fills the rest of the page. On a phone the list and the email are separate pages; the back arrow returns you to the list as you left it.

• Your Gluon address is shown at the top of the list with Copy beside it; with a group’s chip chosen, it shows that group’s address. The gear opens Email settings. Before you have an address, Set up address takes you there.
• Search mail by sender, subject or, for auto-forwarded mail, who wrote it. The chips choose whose mail to list: All, Personal or a group’s inbox, marked with the group’s name; Deleted shows the mail you deleted.
• Each row shows the subject first, then the date and the sender. Personal lists 30 at a time; Older goes further back.
• An open email shows its sender, recipient, date and body, with its attachments below. An email written in HTML, such as a newsletter or receipt, shows formatted as its sender designed it, on a white card; View as text shows its plain text instead. Its links open in a new tab.
• Images the email carries, such as a logo, always show. Images from the web load too, unless you turn off Load images from the web under Reading in Settings → Email: loading them can tell the sender that you opened the email, and when. With it off, an email with web images says they’re hidden and links to the setting. Nothing in an email can run code or submit a form.
• An attachment opens in a preview beside the email. Download email saves the original message as an .eml file. On a computer, the button beside the back arrow hides or shows the list.

Your mail and its attachments are kept in your inbox, apart from your drive, and billed as Email storage and Email database at the same rates as the drive.

• Ask Gluon: “What’s the due date on the electricity bill I forwarded?” or “Summarise the school’s email about the trip.” Gluon sees your mail as a read-only /mail folder in its Just Bash workspace and can copy files from it into the workspace; turning Mail off under Files, Mail, Artifacts and Expenses in the workspace hides it from Gluon.
• Ask Gluon about this email at the foot of an open email shows the email as a chip with its subject and says where Gluon will reply; your question is sent with that chip, so Gluon reads the email without you naming it. A question about your own email starts a new chat with it already sent. A family email’s question goes to the family’s group chat as an @Gluon mention, because your private chats can’t read family inboxes.
• Quick actions above that box, Summarize, Draft reply and Add to calendar, write a ready request into it. Nothing is sent until you press send, so you can edit the request first.
• Gluon reads attachments as it reads your files: images, PDFs and text; see what Gluon can read. Other files are kept for download. Gluon can’t change your mail; it deletes an email only with your approval.
• An email can be up to 10 MiB with up to 50 attachments. Your inbox holds up to 1 GiB; you get a notice when it’s 80% and 95% full.
• Gluon treats email content as information, never as instructions.

How long mail is kept

Choose 7 days, 30 days (the default), 3 months, 6 months or 1 year under Auto-delete in Settings → Email; the choice saves as soon as you make it. Age counts from when Gluon received the email. Shortening the period deletes older mail straight away, deleted mail included, and mail deleted this way can’t be recovered, so Gluon asks you to confirm a shorter period first. Copies and summaries already in your chats stay.

Deleting mail

Delete at the top of an open email moves it, with its attachments, to the Deleted chip. There you can Restore it, back where it was and as you’d read it, or Delete forever. Deleted mail stays 30 days, never longer than how long your mail is kept, and still counts toward your inbox’s storage until it’s gone.

For 30 days after you delete it, the same email sent again is refused; after that it can arrive again as a new message.

Ask about forwarded mail

Gluon never acts on mail by itself. After forwarding an email, ask in a chat, such as “Add the PTA meeting from the email I just forwarded to my calendar” or “Summarise the invoice I forwarded.” Gluon finds it in your /mail folder, and your approvals apply as usual.

Sending email

Choose your address first; Gluon then sends from it, as “Gluon”, with replies coming back to your inbox.

• “Email the trip itinerary PDF to priya@example.com.”
• “Reply to the plumber’s email and say Tuesday works.”

Sending asks for your approval by default. The approval card shows the recipients, subject, body and attachments exactly as they’ll be sent. Approvals expire after 24 hours.

• Every recipient must be on your allowed addresses, which always include your sign-in address. One disallowed recipient stops the whole email. Approving or choosing Allow doesn’t change this; only you can edit the list.
• Up to 11 recipients per email, and up to 10 attachments, 3 MiB in total. Attachments can come from your Drive, your saved email, your workspace or the current chat, wherever Gluon can read them: your Files and Mail permissions apply, and in a group only the group’s own files and mail. Gluon copies each file when it prepares the email, so changing the file afterwards doesn’t change what’s sent.
• Up to 30 sends a day.
• If Gluon can’t tell whether a send went through, it says so rather than sending again; check with the recipient before asking it to resend.

Ask in a chat

In a private chat, ask your Gluon to manage your email settings instead of opening Settings → Email:

• “What’s my Gluon email address?” or “How long do you keep my emails?”
• “Is ada-home free for my Gluon email?” and “Set up my Gluon email as ada-home.”
• “Keep my emails for 7 days”, “Stop receiving emails for now” or “Delete the October offers newsletter.”

Each change asks first by default. The card shows the address you’d claim, or the setting as Settings → Email shows it with its value before and after. A deletion’s card shows the email’s sender and subject, and only that email can be deleted; it goes to Deleted.

Gluon can’t change Additional email addresses; it gives you a link to Settings → Email. These answers are about your own inbox only, so Gluon doesn’t give them in groups; a family inbox’s settings stay with the group owner.

Group inboxes

A group can have its own group address, <name>.family@, chosen by the group owner under Email settings on the group’s Info tab, or by choosing the group under Mailbox at the top of Settings → Email. Names share one pool with personal addresses.

• Every member can read the group inbox and download attachments, in the group’s Email tab. Read and unread are tracked per member.
• Once the group has an address, Gluon sees its mail as the read-only /mail folder of the group’s drive when the group’s Mail permission allows.
• Only the owner can choose the address, change receiving, retention, loading images from the web and allowed addresses, or delete mail. The owner also sees the group inbox’s Deleted emails, to restore or delete for good, and can ask Gluon in the group to delete an email, which asks first.
• Every member’s verified sign-in address can send to it, plus up to 10 addresses the owner adds.
• Each new email posts “📧 forwarded an email: ” in the group chat. Like a personal inbox, it never acts on its own: a member asks their Gluon, such as “@Gluon add the PTA meeting from that email to our calendar.”
• Members’ Gluons can send from the group address, which asks first by default.